Check-in, check-out and property rules
To help make your stay at Sheraton Manila Bay in Manila as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed to support a smooth and predictable stay.
At Sheraton Manila Bay, policies are structured to keep each room stay organized and easy to manage from arrival to departure.
- Check-in and Check-out
Check-in generally begins in the afternoon, while check-out is scheduled for late morning. Timing may vary depending on room availability.
- Identification Requirements
Guests must present valid identification at check-in to access their room.
- Deposit Policy
A deposit or card authorization may be required upon arrival for incidental charges.
- Smoking Policy
Smoking is restricted to designated areas, with non-smoking rules applying inside each room.
- Pet Policy
Pets may be allowed under certain conditions, depending on the booking.
- Cancellation Policy
Cancellation terms vary by booking type, with flexible and non-refundable room options available.
Sheraton Manila Bay Policies
Find answers to common questions about policies, check-in details, and more at Sheraton Manila Bay. We want to help make your stay comfortable and hassle-free.
What are the check-in and check-out times at Sheraton Manila Bay?
Are pets allowed at Sheraton Manila Bay?
Can I cancel my booking at Sheraton Manila Bay?
Is smoking allowed at Sheraton Manila Bay?
What is the policy for children and extra beds at Sheraton Manila Bay?
Still have questions? Customer support is here to help. Contact Us
Sheraton Manila Bay
Manila